Shipping policy

Your satisfaction is our top priority!
If you don’t absolutely love your purchase, you may return or exchange it within 7 days from the order date.

What can I return or exchange?

  • Items must be unworn, unwashed, and with original tags.

  • Shoes must be in original condition, with protective film (if applicable) and tag attached.

  • Items found defective can be returned or exchanged.

  • Custom/printed products and certain items cannot be returned or exchanged.

How to return or exchange?

  1. Contact us via WhatsApp or Instagram for quick support.

    • Easy, convenient & hassle-free.

    • Option to refund or replace with another size.

  2. By carrier company

    • Pack the items securely in original packaging.

    • Customer is responsible for return shipping cost.

    • Ship to: Eveloura Store, Iraq.

Refunds

  • Refunds will be processed using your original payment method.

  • Shipping charges are non-refundable.

Contact Us

📧 info@eveloura.com
📱 WhatsApp: +964 (your number here)