📦 Return & Exchange Policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return or exchange.

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✅ Eligibility for Returns

To be eligible for a return or exchange:

• The item must be in the same condition that you received it.

• Unworn / unused, with original tags.

• In its original packaging.

• You must provide the receipt or proof of purchase.

⚠️ Items sent back without first requesting a return will not be accepted.

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🔄 How to Request a Return or Exchange

1. Visit our website: PRODUCT EXCHANGE

2. Enter your Order Number and Email.

3. Follow the steps to request your exchange/return.

If the exchange request is not fulfilled within 2 working days, kindly contact us:

• 📧 Email: info@uaesss.com

• 📱 WhatsApp: +971 56 887 7448

Delivery charge of 25 AED will apply for any refund or exchange.

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🚚 Damages & Issues

Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

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🚫 Non-returnable Items

• Custom products (special orders, printed jerseys, personalized items).

• Sale items.

• Gift cards.

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🔁 Exchanges

The fastest way to get the item you want is:

1. Return the item.

2. Once approved, place a new order for your desired item.

Start Exchange Request

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💵 Refunds

• Once we receive and inspect your return, we will notify you if your refund is approved or declined.

• Approved refunds will be sent to your original payment method.

• A 25 AED delivery charge will be deducted.

• Please allow time for your bank or card provider to process the refund.

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هل تريدني أجهّزلك نسخة بالعربي مختصرة ومرتبة همين حتى تضيفها بصفحة "سياسة الاسترجاع" للزبائن العراقيين والخليجيين؟