Privacy policy

This Privacy Policy describes how eveloura.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Order Information

  • Personal Information collected: name, shipping address, phone number, and email.

  • Purpose: to provide products, arrange shipping, confirm orders, and offer customer support.

  • Source: collected directly from you.

  • Payment: We currently accept Cash on Delivery (COD) only. No online payment is required.

Device Information

  • Information such as browser type, IP address, and time zone may be collected automatically to improve site performance.

Customer Support

  • Any additional details you provide when contacting us (via WhatsApp or email) will be used only to assist you.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Sharing Personal Information

We share your information only with service providers necessary to operate the store:

  • Shopify (store platform)

  • Local delivery partners in Iraq (for order fulfillment)

We do not sell or rent your information to third parties.

Using Personal Information

We use your personal information to:

  • Process and deliver your orders

  • Provide customer support

  • Keep you informed about offers and updates (only if you consent)

Retention

We keep your information for as long as necessary to provide our services, unless you request deletion.

Cookies

Our Site may use cookies to improve your browsing experience (e.g., keeping items in your cart). You can disable cookies from your browser settings.

Do Not Track

We do not change our data collection practices when receiving a “Do Not Track” signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect new practices or legal requirements.

Contact Us

If you have any questions, please contact us at:
📧 support@eveloura.com
📍 Iraq – Baghdad

نحن في Eveloura نهتم بخصوصيتك.

  • نجمع فقط المعلومات الضرورية مثل: الاسم، رقم الهاتف، والعنوان لغرض توصيل الطلبات.

  • الدفع حالياً هو عند الاستلام (كاش) فقط.

  • نستخدم بياناتك للتواصل معك بخصوص الطلبات أو العروض الخاصة.

  • لا نشارك معلوماتك مع أي طرف ثالث غير شركات التوصيل.

  • الموقع غير مخصص للأطفال دون 18 سنة.

  • يمكنك مراسلتنا عبر البريد الإلكتروني: support@eveloura.com إذا أردت تعديل أو حذف معلوماتك.